Why does my png have a black background

So where are you viewing them? In Windows Explorer? I trust at least that transparency is preserved. No matter what you use to display them, it's a puzzle that they should be saving from the same software, same session, such that they display so very differently.

Maybe we'll get lucky and someone on the PS team will see this and have a thought. One other thought. What are you using to export the PNG files? I'm wondering if a glitch got introduced into one of the export features. Or even just Save As. Hi Cristen, I have never had this happen to me before, but I have seen it with others stuff I have downloaded.

It's a bug in the trim process. I always trim my products to save disk space, but I went back in and trimmed it again it did nothing but when I closed it and reopened it the black background was gone. Try it and let me know if it works for you. Julie, when you open that saved png file with a black background in Photoshop, does that saved png file open with a transparent background in Photoshop? Drop us a comment below. Try this tool to troubleshoot Windows errors and safely optimize system performance.

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Looking for answers Load more. Comment: Please enter your comment! Recent Articles. Stay Connected. This site uses Akismet to reduce spam. Learn how your comment data is processed. Home Windows. Open the Settings app. Go to the Personalization group of settings. Select the Colors tab. Open the Choose your color dropdown and select Light. If the background is still black, proceed with the fixes below. Download and install any app that supports viewing transparency.

Open the file in the app and check if it shows transparent areas. If the background is indeed transparent, try one of the fixes. If you have an image without a background, you can just save it in png format. This will save in real png format, with proper transparency. WELZ 9, 10 10 gold badges 39 39 silver badges 77 77 bronze badges. Hi Jackie. Welcome to GDSE. I open Microsoft Edge and try to save it from there.

It is a 25kb file same size as in re-saving it in Paint3D. That opens straight on with transparency. It is a file format WebP and the x-png process that knocks them down. Ovaryraptor 5, 3 3 gold badges 21 21 silver badges 32 32 bronze badges. Luke Lozowski Luke Lozowski 1. What has chrome to do with the question? I can not see it mentioned in the question Shane Tannian Shane Tannian 1. SksMachiens SksMachiens 1. Sign up or log in Sign up using Google.

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